Introduction to Lean and Six Sigma

$350.00 USD $490.00 USD

This course is designed to help students understand and apply lean and six sigma principles, tools and techniques as they experience a project as a team member or subject matter expert, regardless of industry and degree of six sigma experience.

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Course Details

1. Introduction to Lean

Core principles: value, waste elimination, flow
Benefits of lean in various industries

2. Introduction to Six Sigma

Overview of DMAIC methodology
Benefits of reducing variation and defects

3. Lean & Six Sigma Tools

Basic tools: SIPOC, 5 Whys, Fishbone Diagram, process mapping
Real-world applications

4. Customer-Centric Application

Understanding value from the customer’s perspective
Group activity: Applying principles to a sample process

At the completion of Introduction to Lean and Six Sigma, students will:
• Understand the principles of lean, its use, and benefits
• Understand six sigma, its use, and benefits
• Apply lean and six sigma from the customer’s
perspective

No prior Lean or Six Sigma experience required
Basic understanding of project or process work is helpful
Willingness to participate in group discussions and exercises

Team members or subject matter experts working on process improvement projects
Professionals new to Lean or Six Sigma methodologies
Individuals in manufacturing, healthcare, service, or administrative roles
Anyone seeking a foundational understanding of process efficiency and quality improvement

Course Instructor

Milton Krivokuca is Chair Emeritus of the Master of Science Quality Assurance program at California State University Dominguez Hills, Carson, CA. He has also taught master’s classes in critical thinking and quality theories at California State University Fullerton, Illinois State University, Meta Business School, University of California Riverside, Al Yamama University Riyadh, and University of Redlands.

Additionally, he has presented papers in Viet Nam, Jamaica, Hong Kong, Trinidad, China, Morocco, Saudi Arabia, Kuwait, Ghana, Nigeria, Czech Republic, and the UAE, as well as countless locations throughout the United States and Canada. He is past chair of American Society for Quality Management Technical Community, and an ASQ Fellow.

Dr. Krivokuca’s advanced degrees include an MA, MBA, and a DBA. He is a contributing subject matter expert to the Certified Manager of Quality/Organizational Excellence Handbook. Currently, his work involves developing research related to the application of performance improvement techniques, focusing on integrating human capital with Big Data, to address the unique issues challenging managers in Industry 4.0.

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One price covers everything: course materials, live sessions, recordings, mock exams, certificates, and support. No registration fees, admin charges, or upsells - ever.

Cancel within 72 hours of payment – we’ll refund 100 % of your fee, usually within 5–7 banking days. No admin charges, no fine print.

Complete all course requirements and sit the official exam. If you don’t pass on the first attempt, join the next available cohort free of charge.

Each live cohort needs a minimum number of participants for the best learning experience.
• If we don’t reach that number, you’ll be notified at least 7 days before start-date.
• You can switch to another date/course or receive a full refund - your choice.