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Introduction to Lean and Six Sigma

Introduction to Lean and Six Sigma

Sale price  $350.00 USD Regular price  $490.00 USD
Available Dates

This course is designed to help students understand and apply lean and six sigma principles, tools and techniques as they experience a project as a team member or subject matter expert, regardless of industry and degreeĀ of six sigma experience.

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Course Details

Explore Course Outline

1. Introduction to Lean

  • Core principles: value, waste elimination, flow
  • Benefits of lean in various industries

2. Introduction to Six Sigma

  • Overview of DMAIC methodology
  • Benefits of reducing variation and defects

3. Lean & Six Sigma Tools

  • Basic tools: SIPOC, 5 Whys, Fishbone Diagram, process mapping
  • Real-world applications

4. Customer-Centric Application

  • Understanding value from the customer’s perspective
  • Group activity: Applying principles to a sample process
Explore Learning Benefits

At the completion of Introduction to Lean and Six Sigma, students will:
• Understand the principles of lean, its use, and benefits
• Understand six sigma, its use, and benefits
• Apply lean and six sigma from the customer’s
perspective

What are course requirements?
  • No prior Lean or Six Sigma experience required
  • Basic understanding of project or process work is helpful
  • Willingness to participate in group discussions and exercises
Who is the target audience?
  • Team members or subject matter experts working on process improvement projects
  • Professionals new to Lean or Six Sigma methodologies
  • Individuals in manufacturing, healthcare, service, or administrative roles
  • Anyone seeking a foundational understanding of process efficiency and quality improvement

Course Instructor

Milton Krivokuca is Chair Emeritus of the Master of Science Quality Assurance program at California State University Dominguez Hills, Carson, CA. He has also taught master’s classes in critical thinking and quality theories at California State University Fullerton, Illinois State University, Meta Business School, University of California Riverside, Al Yamama University Riyadh, and University of Redlands.

Additionally, he has presented papers in Viet Nam, Jamaica, Hong Kong, Trinidad, China, Morocco, Saudi Arabia, Kuwait, Ghana, Nigeria, Czech Republic, and the UAE, as well as countless locations throughout the United States and Canada. He is past chair of American Society for Quality Management Technical Community, and an ASQ Fellow.

Dr. Krivokuca’s advanced degrees include an MA, MBA, and a DBA. He is a contributing subject matter expert to the Certified Manager of Quality/Organizational Excellence Handbook. Currently, his work involves developing research related to the application of performance improvement techniques, focusing on integrating human capital with Big Data, to address the unique issues challenging managers in Industry 4.0.

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All-Inclusive Tuition

One price covers everything: course materials, live sessions, recordings, mock exams, certificates, and support. No registration fees, admin charges, or upsells - ever.

72-Hour No-Questions Refund

Cancel within 72 hours of payment – we’ll refund 100 % of your fee, usually within 5–7 banking days. No admin charges, no fine print.

Pass-or-Retake-Free Guarantee

Complete all course requirements and sit the official exam. If you don’t pass on the first attempt, join the next available cohort free of charge.

Minimum-Group Transparency


Each live cohort needs a minimum number of participants for the best learning experience.
• If we don’t reach that number, you’ll be notified at least 7 days before start-date.
• You can switch to another date/course or receive a full refund - your choice.

One-Time Postponement Courtesy

Life happens. Give us 48-hours’ notice before Day 1 and we’ll move you to a later cohort once, at no extra cost.

24-Hour Support SLA

Chat or email - we respond within one business day, often sooner.

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