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TQM for Entry Level Managers
  • TQM for Entry Level Managers
TQM for Entry Level Managers

TQM for Entry Level Managers

$1,090.00 USD $1,590.00 USD
Available Dates

Entry level managers benefit from this course by developing quantitative skills necessary to manage functional areas with the objective of achieving organizational excellence. Program attendees will be able to develop a culture that continually contributes to processes improvements, leading to organizational excellence, while seamlessly performing their routine job functions.

The application of basic quality tools and methodologies are demonstrated through class workshops and case studies. This practical knowledge gained in the classroom positively influences the performance of managers in their daily activities. Course attendees develop the skills necessary to make fact-based decisions leading to improved business operations and increased customer satisfaction. Attendees learn how to develop high
performing internal cross-functional teams, that can identify company improvement opportunities through fact-based evaluation of these opportunities. Advanced knowledge and practical applications of the fundamental tools and concepts of quality are the primary skills course attendees acquire from this course.

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Course Details
Explore Course Outline
  • Select appropriate quality tools to develop strong business cases for process improvement
  • Design high performing internal teams
  • Develop run charts, control carts and understand basic statistical process control functions to quantify process performance, evaluate trends, identify improvement opportunities, and implement improvement efforts
  • Analyze key performance indicator (KPI) metrics in an operational business perspective and communicate these results to stakeholders
  • Drive continuous improvement efforts throughout the organization as cross-functional team members
Explore Learning Benefits
  • Select appropriate quality tools to develop strong business cases for process improvement
  • Design high performing internal teams
  • Develop run charts, control carts and understand basic statistical process control functions to quantify process performance, evaluate trends, identify improvement opportunities, and implement improvement efforts
  • Analyze key performance indicator (KPI) metrics in an operational business perspective and communicate these results to stakeholders
  • Drive continuous improvement efforts throughout the organization as cross-functional team members
What are course requirements?
  • No specific requirements, general knowledge on quality management is sufficient
Who is the target audience?
  • Supervisors in companies transitioning traditional quality management systems to quality organizational excellence systems
  • Professionals desiring to build strong internal employee teams
  • Entry level supervisors seeking to enhance basic management skills
  • Employees who want to develop advanced team building and process improvement skills

Course Instructor

Milton Krivokuca is Chair Emeritus of the Master of Science Quality Assurance program at California State University Dominguez Hills, Carson, CA. He has also taught master’s classes in critical thinking and quality theories at California State University Fullerton, Illinois State University, Meta Business School, University of California Riverside, Al Yamama University Riyadh, and University of Redlands.

Additionally, he has presented papers in Viet Nam, Jamaica, Hong Kong, Trinidad, China, Morocco, Saudi Arabia, Kuwait, Ghana, Nigeria, Czech Republic, and the UAE, as well as countless locations throughout the United States and Canada. He is past chair of American Society for Quality Management Technical Community, and an ASQ Fellow.

Dr. Krivokuca’s advanced degrees include an MA, MBA, and a DBA. He is a contributing subject matter expert to the Certified Manager of Quality/Organizational Excellence Handbook. Currently, his work involves developing research related to the application of performance improvement techniques, focusing on integrating human capital with Big Data, to address the unique issues challenging managers in Industry 4.0.
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All-Inclusive Tuition

One price covers everything: course materials, live sessions, recordings, mock exams, certificates, and support. No registration fees, admin charges, or upsells - ever.
72-Hour No-Questions Refund

Cancel within 72 hours of payment – we’ll refund 100 % of your fee, usually within 5–7 banking days. No admin charges, no fine print.
Pass-or-Retake-Free Guarantee

Complete all course requirements and sit the official exam. If you don’t pass on the first attempt, join the next available cohort free of charge.
Minimum-Group Transparency


Each live cohort needs a minimum number of participants for the best learning experience.
• If we don’t reach that number, you’ll be notified at least 7 days before start-date.
• You can switch to another date/course or receive a full refund - your choice.
One-Time Postponement Courtesy

Life happens. Give us 48-hours’ notice before Day 1 and we’ll move you to a later cohort once, at no extra cost.
24-Hour Support SLA

Chat or email - we respond within one business day, often sooner.

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