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Risk Analysis in Quality Management Systems

Risk Analysis in Quality Management Systems

$1,090.00 USD
Available Dates

Assessing risk is a critical activity supporting organizational excellence and it is a requirement of ISO 9001:2015 and included in most quality management systems. This course develops the skills necessary for performing an objective risk analysis.

The risk investigator must have a general understanding of both the processes and the tangible and intangible influences on the process. Very often, risks may be present in many forms.

Performing a risk analysis requires patience and a methodical approach of “following the clues” in gathering facts to assess and take appropriate actions. Effective risk analysis requires knowledge of the tools of quality and a clear understanding of the advantages and limitations of each of these many tools. The format for this course includes several practical mini group projects and workshops directly related to process and performance problems within the organization. The theoretical basis for risk analysis is presented to the extent of answering the “why” questions for each step of this process. Participants completing this course are immediately able to apply their newly acquired risk analysis skills immediately upon returning to their regular work assignments.

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Course Details

Explore Course Outline
  • TBC
Explore Learning Benefits
  • Understand the risk analysis process
  • Lead process and performance improvement teams
  • Apply the seven basic tools of quality to monitor critical process data for assessing risk
  • Apply quality tools and techniques into daily duties
  • Promote an internal company culture focused on continuous improvement

What are course requirements?
  • Experience in production or process engineering is recommended
Who is the target audience?
  • Professionals with functional duties and responsibilities related to risk analysis improvement process
  • Individuals who want to demonstrate their skills in support of CI
  • Employees in primary production processes and support processes
  • (marketing and HR, finance, and general administrative)
  • Managers tasked with improving processes and performance

Course Instructor

Milton Krivokuca is Chair Emeritus of the Master of Science Quality Assurance program at California State University Dominguez Hills, Carson, CA. He has also taught master’s classes in critical thinking and quality theories at California State University Fullerton, Illinois State University, Meta Business School, University of California Riverside, Al Yamama University Riyadh, and University of Redlands.

Additionally, he has presented papers in Viet Nam, Jamaica, Hong Kong, Trinidad, China, Morocco, Saudi Arabia, Kuwait, Ghana, Nigeria, Czech Republic, and the UAE, as well as countless locations throughout the United States and Canada. He is past chair of American Society for Quality Management Technical Community, and an ASQ Fellow.

Dr. Krivokuca’s advanced degrees include an MA, MBA, and a DBA. He is a contributing subject matter expert to the Certified Manager of Quality/Organizational Excellence Handbook. Currently, his work involves developing research related to the application of performance improvement techniques, focusing on integrating human capital with Big Data, to address the unique issues challenging managers in Industry 4.0.

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All-Inclusive Tuition

One price covers everything: course materials, live sessions, recordings, mock exams, certificates, and support. No registration fees, admin charges, or upsells - ever.

72-Hour No-Questions Refund

Cancel within 72 hours of payment – we’ll refund 100 % of your fee, usually within 5–7 banking days. No admin charges, no fine print.

Pass-or-Retake-Free Guarantee

Complete all course requirements and sit the official exam. If you don’t pass on the first attempt, join the next available cohort free of charge.

Minimum-Group Transparency


Each live cohort needs a minimum number of participants for the best learning experience.
• If we don’t reach that number, you’ll be notified at least 7 days before start-date.
• You can switch to another date/course or receive a full refund - your choice.

One-Time Postponement Courtesy

Life happens. Give us 48-hours’ notice before Day 1 and we’ll move you to a later cohort once, at no extra cost.

24-Hour Support SLA

Chat or email - we respond within one business day, often sooner.

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